We ship from our local warehouses either in California or Texas and your order will ship within 1 to 2 business days with Free Shipping on all orders over $35 within the United States.
Yes, you can select USPS Priority shipping 2-3 day delivery or select USPS Priority Express shipping 1-2 day delivery at checkout for an additional charge.
Yes, if it hasn't shipped yet, you may cancel - no cancellation fee is charged. If the order has already shipped, you can return it once you receive it.
All customer orders receive periodic email notification of the status of your shipment, from date of shipment to when you should receive it and notice of delivery.
Please contact us if you haven't received your order as noted in your notification emails and we'll track it down for you and making sure we notify you of our progress. If the item is lost by the postal service, we will immediately send you a replacement order or a refund.
Please take a picture of the packaging and damaged item and send it to us via messaging. We will immediately replace your order at no charge.
We have a 100% satisfaction gaurantee. We want happy customers who will want to continue to shop with us. Our policy is a full 60 day "no questions asked" return policy from date of receipt of your order.We'll send you a return authorization and a prepaid shipping label with shipping instructions right away. Just message us to request a return.
If you have any questions at all we're here to help and answer them! Just go to our Contact Us page and we'll always do our best to help you. By all means let us know how we're doing.